Department: Finance
Location: Bangalore (Role will be primarily based out of SNITCH Warehouse, Yelahanka with 1–2 days per week in the HQ)
Experience: 2–5 years
Role Summary
We're looking for a detail-driven professional to own the financial control layer between our warehouse operations and sales/distribution channels. This role sits at the intersection of ops and finance - covering order-to-invoice reconciliation, inventory quantity movement, returns and claims, and marketplace/channel financial communication - while also driving inventory governance, audit readiness, and the SOPs that make these processes scalable as the business grows.
Key Responsibilities
Order-to-Invoice & Quantity Reconciliation
- Own the PO → SO → invoice reconciliation cycle end-to-end.
- Track and reconcile quantity ("quant") movement of inventory across WMS, ERP, and channel systems to ensure physical stock aligns with financial records.
- Identify mismatches between purchase orders, sales orders, invoices, and stock movement; drive root-cause resolution.
- Coordinate with warehouse, sales ops, and accounts teams to close open/ageing items within defined TAT.
Returns, Shortage & Excess Management
- Manage the full returns lifecycle across sales channels: Return Orders (RO), Return-to-Vendor (RTV), and inward processing.
- Ensure accurate accounting of returns and inventory reconciliation post-inward.
- Investigate shortage and excess variances; drive timely book closure in line with monthly/periodic close timelines.
- File, track, and follow up on SPF (Stock/Seller Protection Fund) claims; reconcile settlements against filed claims and escalate shortfalls.
Marketplace & Channel Financial Communication
- Own marketplace/channel financial email communication and drive open issues to closure.
- Raise and track tickets for marketplace (MP) line-item discrepancies through to resolution.
- Establish a structured, recurring communication cadence with channel partners' finance/account teams to resolve open discrepancies.
- Maintain a discrepancy tracker with defined SLAs.
Credit/Debit Note Management
- Raise credit notes and debit notes for returns, shortages, damages, and pricing/rate discrepancies.
- Ensure GST-compliant documentation on all CN/DN transactions.
Inventory Governance & Documentation
- Own inventory-led business documentation, ensuring finance aspects (valuation, movement records, adjustments) are accurately captured.
- Drive inventory governance - controls, checks, and policy adherence across the warehouse-finance interface.
- Ensure documentation and processes remain audit-ready at all times.
Process, SOP & Audit Ownership
- Design and document SOPs for reconciliation, returns, claims, and inventory processes.
- Lead audits (internal/external, stock and financial) related to inventory and channel finance - coordinate with auditors, track findings, and drive closure.
- Identify process gaps and drive standardization/automation across warehouse-finance workflows.
- Train warehouse and accounts teams on SOP adherence.
Requirements
- Bachelor's degree in Commerce / Finance / Accounting (B.Com, M.Com, or MBA Finance preferred).
- 2–5 years of experience in warehouse finance, order-to-cash reconciliation, or AR/AP roles, preferably in a business operating across multiple sales/distribution channels.
- Working knowledge of ERP/WMS systems (preferably Unicommerce, Logic, or similar).
- Strong Excel skills.
- Strong understanding of GST provisions applicable to credit/debit notes.
- Understanding of inventory governance and control frameworks.
- Strong stakeholder communication skills, with the confidence to negotiate and follow up with external channel partners.
- Prior experience setting up SOPs/process documentation from scratch.
- Exposure to leading or supporting inventory/financial audits.
- Exposure to dispute resolution or claims management with channel partners.