Job Purpose
To ensure inventory accuracy, availability, control, and hygiene across the warehouse by managing inventory operations, audits, reconciliation, RCA, and process improvements.
Key Responsibilities
- Own end-to-end inventory management across the warehouse.
- Ensure high inventory accuracy through cycle counts, audits, reconciliation, and physical verification.
- Monitor and control shortage, excess, wrong putaway, missing inventory, damaged and non-trading inventory.
- Drive inventory hygiene across all warehouse locations and processes.
- Ensure timely and accurate Inward, Putaway, Picking, Returns, RTV/RTS, and inventory transactions.
- Monitor WPR pendency, NF inventory, inventory adjustments, and reconciliation gaps.
- Ensure all inventory adjustments are supported by proper approval, transaction details, and RCA.
- Conduct regular SKU-, location-, and user-level inventory analysis to identify recurring gaps.
- Drive RCA and corrective actions for inventory discrepancies and ensure timely closure.
- Plan and execute cycle counts and physical inventory audits as per the defined calendar.
- Monitor inventory ageing and coordinate with Operations/Business teams for liquidation or resolution of aged inventory.
- Ensure system stock and physical stock are aligned and investigate variances proactively.
- Coordinate with Operations, Audit, QC, Returns, IT/Systems, and other stakeholders to resolve inventory-related issues.
- Establish and monitor inventory control processes to minimize loss, pilferage, process errors, and adjustments.
- Prepare and publish daily/weekly inventory dashboards and MIS covering accuracy, variance, ageing, NF, WPR, and key inventory KPIs.
- Identify process gaps and implement automation/system improvements to strengthen inventory controls.
- Lead and develop the inventory team, including manpower planning, productivity monitoring, training, and performance management.
Key Performance Indicators
- Inventory Accuracy %
- Cycle Count Completion %
- Inventory Variance %
- WPR Pendency & Closure %
- NF Inventory %
- Inventory Adjustment %
- Ageing Inventory
- Wrong Putaway %
- Picking/Inventory Error %
- Audit Closure within TAT
- RCA Completion %
- Inventory Loss / Shrinkage
- Team Productivity
Required Skills & Experience
- 4–8 years of experience in inventory management, warehouse operations, or inventory control.
- Experience in e-commerce, retail, fulfilment, or large-scale warehouse operations preferred.
- Strong understanding of warehouse and inventory processes.
- Strong analytical and problem-solving skills with an RCA-driven approach.
- Good knowledge of MS Excel – Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS/COUNTIFS, dashboards, and data analysis.
- Experience working with WMS/ERP/inventory management systems.
- Strong stakeholder management and communication skills.
- Ability to manage large inventory volumes and multiple warehouse activities.
- Strong ownership, attention to detail, and process discipline.
Preferred Exposure
- RFID-based inventory management.
- HHD/scanner-based warehouse processes.
- System-driven cycle count and reconciliation.
- Inventory audit and shrinkage control.
- Inventory ageing and liquidation.
- Process automation and dashboard development.
- Multi-warehouse inventory management.
- A hands-on inventory professional who can own inventory accuracy end-to-end, identify gaps through data and physical audits, drive RCA to closure, and build strong inventory controls across the warehouse.